Last updated: April 2026
We reply to customer questions, returns and compliance enquiries within 1–2 working days, in English, Dutch and Spanish.
For questions about products, orders, returns or general feedback, write to:
info@vitadefence.com
Reply time: 1–2 working days.
| Trading name | Vitadefence® |
| Legal entity | Vitadefence Ltd |
| Address | 3rd Floor, 86–90 Paul Street, London EC2A 4NE, United Kingdom |
| Companies House | 15979768 (England and Wales) |
| ICO registration | ZC106169 |
| IOSS number (EU VAT) | IM2500051467 |
| EORI (UK exporter) | GB045214741000 |
| info@vitadefence.com |
As Vitadefence Ltd is established outside the European Economic Area (EEA) we have appointed a representative in the EU under Art. 27 of the EU GDPR. EU residents may contact our representative directly for data-protection enquiries:
| Name | Vitadefence EU |
| Address | Johan Cruyff Boulevard 65–71, 1101 DL Amsterdam, Netherlands |
| Email (data protection) | info@vitadefence.eu |
| Email (general) | info@vitadefence.com |
For complaints, contact us at info@vitadefence.com. If we cannot resolve your complaint, you may refer the matter to the EU Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.
For UK data-protection complaints, contact the Information Commissioner's Office (ICO): ico.org.uk.
We ship from the United Kingdom via Royal Mail International Tracked. Free standard tracked UK delivery on all Vitadefence products. EU customers: VAT (21% NL/ES) is already included in the price under our IOSS number IM2500051467 — no extra import fees on delivery. See Shipping Policy for details.
For returns within 14 days (EU) or 30 days (UK) see Refund Policy.
Vitadefence Ltd · Company No. 15979768 · Registered in England and Wales · ICO ZC106169